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Continuing and Professional Education

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Class: Customer Relationship Management Certificate Program

This program analyzes key decision variables of customer satisfaction and brand loyalty in B2C, B2B and B2B2C environments through case studies, practitioner guest speaking, class discussion, projects and presentations.

Class Details

Dates: April 12, 2022 - May 10, 2022
Start Time: 6:00 PM
End Time: 9:00 PM
Meeting Pattern: Tuesday
: Online
Cost: $1,295.00
Registration Deadline: April 5, 2022 (a $75 late fee will be assessed after this date for late registrations)
Final Deadline: April 12, 2022 

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