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    Continuing and Professional Education

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    Class: Customer Relationship Management Certificate Program

    This program analyzes key decision variables of customer satisfaction and brand loyalty in B2C, B2B and B2B2C environments through case studies, practitioner guest speaking, class discussion, projects and presentations.

    Class Details

    Dates: April 20, 2023 - May 18, 2023
    Start Time: 6:00 PM
    End Time: 9:00 PM
    Meeting Pattern: Thursday
    : Online
    Cost: $1,295.00
    Registration Deadline: April 13, 2023 (a $75 late fee will be assessed after this date for late registrations)
    Final Deadline: April 20, 2023 

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