The Cost of Silence: Strategies for Collaborative Communications

Silence in the workplace isn’t neutral—it’s costly. But it’s also incredibly common. The good news is that when people learn to communicate with clarity, courage, and curiosity, everything improves—trust deepens, collaboration strengthens, and conversations become more human and effective. 

In this engaging session, communications expert and strategic storyteller Jenny Riddle explores what silence is really costing you and how intentional communication can replace friction with connection. Drawing on research, real-world examples, and practical communication tools, Jenny teaches participants how to speak with purpose, listen with presence, and navigate hard conversations with more confidence and care. 

Whether you're leading, collaborating, or simply trying to improve your day-to-day interactions, you’ll leave with practical strategies you can use immediately to communicate more clearly and build stronger relationships at work.

WHO SHOULD ATTEND
This webinar is appropriate for:

• Professionals who want to feel more confident speaking up.
• Anyone navigating conflict, collaboration, or hybrid communication.
• Leaders and aspiring leaders who want to build trust and strengthen connections.
• Individuals who want to improve listening, clarity, and presence in their interactions.

HOW YOU WILL BENEFIT
By the end of the webinar, you will be able to:

• Recognize the real cost of silence—and how to break the cycle.
• Set clear intentions using the “3 A’s”: Aim, Attitude, and Attention.
• Communicate with clarity and conciseness using tools like the Rule of 3.
• Navigate difficult or high-stakes conversations with greater confidence and care.

PRESENTER

Jenny Riddle is a communications expert, keynote speaker, and storyteller with more than 20 years of experience in teaching, performing, speaking, and consulting. She holds an M.A. in English from DePaul University and has taught college and high school English, speech, and drama. Jenny has been published in Forbes, serves on the Chicago leadership team for Ellevate, and is widely known for bringing great ideas to life through story.

Jenny leads interactive workshops for organizations ranging from small nonprofits to major corporations, and she provides keynote presentations and 1:1 coaching on public speaking, communication, and strategic storytelling. She is known for translating communication theory into practical, real-world tools that are creative, human, and memorable.  

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